Options. We think we like them. We actually hate them.
There’s a hamburger chain out in my neck of the woods called In-N-Out. Many of you have probably heard of them, if not had a hamburger from there at one point. They have a bit of a cult following, with consistent lines out the door at all of their locations. They’re focused on fresh (never frozen) burgers that taste delicious.
To appeal to so many people, you’d think they’d have lots of options on their menu. Lots of people = lots of different wants and needs = lots of options. Wrong. In-N-Out has three options: a hamburger, a cheeseburger, and a double cheeseburger. That’s it.
I have a rant I do when I present on this topic, and it generally addresses an area where I see photographers offer WAY to many options: ALBUMS. Think about all of the CHOICES you give your client when